The following is a detailed step by step process to assist you in placing your request for consultation. 

1. After submitting your request, you will be assigned a patient ID and a health care provider within our network. From then on, all of your requests for consultation will be placed with the same doctor unless you desire otherwise or unless there are unforeseen changes. We provide only U.S. licensed healthcare professionals to serve your needs.
   
   
2. Within a short time after placing your request, you will get an e-mail from our Customer Service representative and be advised of your health care provider assignment.
   
   
3. Your health care provider will give you a call to confirm your appointment, discuss fees, and logistics of the visit in person. The health care provider will not be able to offer medical information or advice to a new patient over the phone. Your health care provider will determine the fees based on the complexity of medical issues involved and on the time needed for treating you. Our health care providers’ fees are competitive with fees charged by your area physicians for treating patients at the doctor’s office, an urgent care center, or an emergency room. The fees vary by geography, a health care provider specialty, and by the particulars of your medical condition. MDPoint will charge you a processing fee of $19.95 after the physician’s in-person visit to you.
   
   
4. If you have a health insurance, your health care provider will let you know if your insurance will be accepted. Considering variation in insurance coverage and requested services, every health care provider will determine individually if you health insurance can be accepted. Every effort will be made to use your health insurance to cover your costs.
   
   
5. If you have any prior medical records in your possession, please have them ready for the doctor to see along with your valid government issued photo ID.
   
   
6. The health care provider will visit you as scheduled. A visit may last from several minutes to several hours but usually it lasts about 30 min. In the course of the visit, the physician and his/her assistants and nurses, if appropriate, will obtain your medical history, perform physical examinations, dispense medication(s) and/or issue prescriptions. To obtain a prescription medicine, you can take the prescription to any pharmacy of your choice. The health care provider will carry most of the equipment you would expect a family doctor's office to have. If you need an X-ray, a laboratory or a diagnostic test that cannot be performed on the spot, your health care provider will issue an appropriate prescription, help facilitate the testing, and interpret the results.
   
   
7. At the end of the visit, the doctor will provide you with follow up instructions to ensure continuity of your medical care
   
   

Submit a request for consultation now. Our physicians are standing by to make you feel well again as quickly as possible.

If you are experiencing chest pain, bleeding, shortness of breath, confusion, dizziness, major pain, serious trauma or burns, and other life threatening emergencies, please don't wait and call 911 immediately.