The following is a detailed step by step process to assist you in placing your request for consultation.

1. After submitting your request, you will be assigned a patient ID and health care provider within our network. Each request for consultation from hereon will be with the same doctor unless there are unforeseen changes. We provide only U.S. licensed physicians and, if appropriate, physician assistants and nurse practitioners.
   
   
2. Within 15 min from placing your request, you will get a call from Customer Service and advised of your health care provider assignment. Most of the time you will be able to see a health care provider as soon as you requested.
   
   
3. Within 15 min from Customer Service call, the health care provider will give you a call to confirm your appointment, discuss fees and logistic of visit in person. Your health care provider will not be able to offer medical information or advice to new patients over the phone. The charges will be determined by your care provider and will reflect the complexity of the medical issues involved and the time required to care for you. The health care provider fees are competitive with those charged by area physicians treating patients in the medical office, urgent care center, or emergency room. It could vary by geography, the health care provider specialty, and particulars of your medical conditions. After visit in person will be completed, you will be charged $25 processing fee by MDPoint.
   
   
4. If you have a health insurance, your health care provider will let you know if insurance will be accepted. Considering great variance in insurance coverage and requested type of services, every health care provider will determine individually if health insurance will be accepted. Every effort will be made to use your health insurance.
   
   
5. If you have any medical records in your possession, please locate and have them ready along with valid government issued photo ID.
   
   
6. The health care provider will arrive and visit with you as scheduled. The visits last anywhere from minutes to hours, usually about 30 min, during which time a medical history will be obtained, a pertinent physical examination performed, and medication(s) dispensed and/or prescriptions provided. There is no implied promise of a prescription and you are paying for the consultation, not the prescription. If prescription will be issued, you can then take it to the pharmacy of your choice for fulfillment.
   
   
7. The health care provider will come prepared with most of the equipment you would expect a family doctor’s office to have. If you need laboratory, X-ray, or diagnostic testing that cannot be performed on the spot, your health care provider will provide you an appropriate prescription and will gladly help facilitate the testing and interpret the results.
   
   
8. At the end of the visit, you will get follow up instructions to ensure continuity of the medical care including option to continue to see a health care provider that just visited you or to go back to your primary care doctor or something else that will be appropriate in your case.
   
   

Important ! If you are experiencing chest pain, bleeding, shortness of breath, confusion, dizziness, major pain, serious trauma or burns, and other life threatening emergencies, please don't wait and call 911 immediately.

Now serving the following areas: San Francisco, CA / Los Angeles, CA / Phoenix, AZ / Raleigh-Durham-Chapel Hill, NC / Miami, FL.